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Family and Friends Services

DOC knows that social connections maintained during incarceration provide a valuable re–entry resource and that families can be an important source of housing, emotional support, financial resource and overall stability. The information on this site is part of that effort designed to reach out to friends and family.

Notice: The Washington State Department of Corrections will be accepting only Electronic Visit Applications starting 9/1/2016.

white cross on red felt heartEmergency Contact Needs

All family emergencies must go through the facility emergency messages process at your offender’s location. If you have had a death in the family or other emergent need to contact your offender, then call the Corrections Counselor. After regular hours, contact the shift officer. Staff are trained to route your call according to the situation.


At the facility level

Many times a family member or friend who has contact with the Department may note an area of operation that needs improvement. Your comments are important and we recommend that you direct your concerns first to a staff member or supervisor working at the facility where the offender is housed.

Outside of the facility level

You may direct concerns and suggestions to the Department’s Correspondence Unit. Staff members in this unit are able to answer questions and/or direct you to an appropriate staff person who can provide assistance:

Department of Corrections Correspondence Unit
PO Box 41118
Olympia, WA 98504-1118
Phone: (360) 725-8213
Fax: (360) 664-4056

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