Life as an Offender - Facility Staff

As a visitor or when making an inquiry, you may come in contact with a variety of staff. The following provides a brief overview of staff roles within a prison:

Corrections and Custody Officer (CO)- The role of the Corrections and Custody Officer is to assist in controlling, directing and monitoring the movements and activities of offenders. They make sure institution rules are followed ensuring the safety and security of offenders, staff, visitors and the community. As a visitor, you will frequently come in contact with Corrections and Custody Officers.

Correctional Sergeant – Correctional Sergeants supervise Corrections and Custody Officers and perform custody work which involves providing safety and security, and controlling, directing, and monitoring the activities and movement of adult offenders and have a variety of duties depending upon where they are assigned. Each facility has a Public Access or Visit Sergeant who can generally resolve issues relating to the visiting process.

Correctional Lieutenant- A Correctional Lieutenant is responsible for security operations during his or her shift and supervises Correctional Sergeants. This position manages any response to emergency situations which may arise.

Correctional Captain - This is the senior custody staff member responsible for facility-wide custody and security operations and supervision of Lieutenants.

Community Corrections Officer (CCO), Classification Counselor (CC) - Each offender has an assigned CCO or CC, depending on which facility they are at or the county in which they are supervised. Counselors handle day-to-day issues or concerns of offenders in a housing unit. Counselors are responsible for offender classification and case management (education and work programs) and release preparation. CCOs are in the community offices, pre-release and work release facilities, providing a similar service to offenders who are on community supervision.

Correctional Unit Supervisor (CUS) - A CUS is responsible for the management of a housing unit including the supervision of CCs or CCOs, and custody staff (Sergeants and COs).

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