See the main Contact Us webpage for other Department contacts.
Contact
Location & Directions
Prison and Video Visits
It is recommended to first try contacting the prison facility where the incarcerated individual is incarcerated.
| General Questions For questions about policy and the application processes related to regular prison visits (in person and video), extended family visits, special visits, the appeal process, and minor visits. Note: The Statewide Visit Unit phone number only accepts voicemails. |
Statewide Visit Unit (360) 725-8480 – Voicemail |
| Transportation & Lodging For questions about transportation and lodging assistance during your visit. |
Statewide Visit Unit |
| Video Technical Assistance For questions about how to do a video visit, managing your account, and troubleshooting assistance for technical issues related to video visitation. |
Securus Help |
Reentry Center Visits
We recommend first trying to contact the Reentry Centers where the incarcerated individual is incarcerated.
| Visiting Questions For questions about policy and the application processes related to Reentry Center visits. |
Reentry Center Program |
| General Questions For general questions, such as incarcerated individuals Reentry eligibility, concerns, and feedback. |
Headquarters (HQ) |
Visiting Program Administration
| Lorne Spooner, Director for Correctional Services | |
| Liz Hainline, Statewide Visit Manager | |
| AHCC Visitation | (509) 244-6700 |
| CBCC Visitation | (360) 203-1500 |
| CCCC Visitation | (360) 359-4100 |
| CRCC Visitation | (509) 543-5800 |
| MCC Visitation | (360) 794-2600 |
| OCC Visitation | (360) 374-7000 |
| SCCC Visitation | (360) 537-1800 |
| WCC Visitation | (360) 426-4433 |
| WCCW Visitation | (253) 858-4200 |
| WSP Visitation | (509) 526-6418 |