Help & Support

The correctional system, with all of its rules and processes, can be challenging to understand without assistance. This page is intended to bridge that gap by providing information, connection to services and assistance in finding visiting help and support resources.

Appeal Process

A visitor may appeal an initial visit application, denial visit privilege restrictions/suspensions/terminations, and/or Visit Multidisciplinary Team decisions in writing to the Headquarters Correctional Program Administrator. A written decision will be mailed through the USPS when email is not an option for notification to the visitor.

See DOC 450.300 Visits for Incarcerated Individuals for more information.

Lodging and Transportation Assistance Program (LTAP)

The Washington state Department of Corrections values the importance of family connections. Strong relationships between incarcerated individuals and their loved ones reduce recidivism, lower the risk of intergenerational incarceration, and supports successful reentry; ultimately helping to create safer communities.

Visiting a loved one can be costly, especially for families who have a significant distance to travel. To help ease this burden, the agency developed the Lodging and Transportation Assistance Program (LTAP) which provides reimbursement for eligible applicants who travel 150 miles or more (one way) to visit their incarcerated loved one.

This program was created to make visits more affordable and accessible, ensuring families can stay connected during their incarceration.

Program Guidelines

  • To qualify for this program:
    • Address must be correct with the Visit Unit as your reimbursement check will be sent only to the address on file.  To update your address, email the Statewide Visit Unit
    • Must travel over 150 miles each direction from your home address to the facility
    • Must have photo ID with matching address
    • Applicants must be at least 18 years old and on the approved visit list
  • Qualifying applicants may request up to TWO $50 reimbursements each month to assist with the cost of transportation, fuel, and/or a hotel stay when visiting their loved one
  • Up to two requests for reimbursement may be made per incarcerated individual per month. Applications will be recognized on a first come first served basis.
  • Please apply at least 10 days in advance to allow time for processing of application.
  • Reimbursements for up to $50 toward a hotel stay and/or $50 gas reimbursement will be sent out the 10th of the month following your visit.  Total reimbursement cannot exceed $100 per month.
  • After the visit, submit receipt(s) to DOCHQLAP.wa.gov.  Bank statements and/or screenshots will not be accepted.

Important Program Information

  • Having a hotel/motel reservation does not serve as exception or give precedence to participate in special events.
  • If reservation is cancelled or visitor does not show for an existing reservation, the visitor is fully responsible for any costs charged as agreed upon with the designated hotel/motel when reservation was made.
  • Visitor will be denied future use of funding assistance if misuse is determined.
  • If I arrive at a facility and visitation is cancelled due to unforeseen circumstances or emergency, I may still request for reimbursement.

How to Apply

  1. Complete and submit the Lodging and Transportation Assistance Program Application for Reimbursement
  2. After your stay, submit copies of hotel and/or gas receipts to the Lodging and Transportation Assistance Program.

For questions or assistance, contact the Lodging and Transportation Assistance Program at DOCHQLAP@doc.wa.gov

Safe travels and enjoy your visit!