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Contact Family Services

See the main Contact Us webpage for other Department contacts.

Office Hours

Monday – Friday
8:00 a.m. – 5:00 p.m.

Physical & Mailing Address

Headquarters (HQ)

Statewide Family Services (About Family Service Specialists)

Statewide Family Services
Lodging and Transportation Assistance Program
Dawn Taylor, Family Services Program Manager (360) 580-3945
Lisa Flynn, Director of Correctional Services (509) 540-0757
Bruce Wood, Incarcerated Parent Program Specialist (360) 725-8745
Nancy Simmons, Corrections Specialist 4
(360) 260-6300x41215

Statewide Family Council Program

Loren Taylor, Co-Chair
Sarah Leon, Vice Chair
Vacant, DOC Co-Secretary
Jeff Uttecht, SFC Department DOC Co-Chair (509) 318-3666
Ramona Cravens, SFC Department DOC Co-Secretary

Statewide Family Council Representatives

Airway Heights Corrections Center (AHCC) Denise Bozeman
Cedar Creek Corrections Center (CCCC) Vacant
Clallam Bay Corrections Center (CBCC) Dianna Seiy
Coyote Ridge Corrections Center (CRCC) Vacant
Larch Corrections Center (LCC) Vacant
Mission Creek Corrections Center for Women (MCCCW) Vacant
Monroe Corrections Center (MCC) Danielle White
Olympic Corrections Center (OCC) Vacant
Stafford Creek Corrections Center (SCCC) Shawnte Holmes-Davenport
Washington Corrections Center (WCC) Felix D'Allesandro
Washington Corrections Center for Women (WCCW) Vacant
Washington State Penitentiary (WSP) Vacant

Local Family Council Representatives

Representatives listed below are family members of inmates whom have been elected to a Local Family Council (LFC) officer position (Family Chair or Family Secretary) by majority vote. See the Regional Liaisons for DOC contacts for each prison facility.

Airway Heights Corrections Center (AHCC) Family Co-Chair: Ellen Hargrove
AHCC Co-Chair: Kay Heinrich
Family Co-Secretary: Michelle Clark
AHCC Co-Secretary: Taylor Jordan
Cedar Creek Corrections Center (CCCC) Family Co-Chair: Devorah Harris
CCCC Co-Chair: Tim Thrasher
Family Co-Secretary: Vacant
CCCC Co-Secretary: Erika Schlund
Clallam Bay Corrections Center (CBCC) Family Co-Chair: Jeanette (Nettie) Reed
CBCC Co-Chair: Julie Smith
Family Co-Secretary: Dianna Seiy
CBCC Co-Secretary: Tanja Cain
Coyote Ridge Corrections Center (CRCC) Family Co-Chair: Mary Mansour
CRCC Co-Chair: Jeremy Turner
Family Co-Secretary: Scarlett Williams
CRCC Co-Secretary: Alexandra Stevenson
Larch Corrections Center (LCC) Family Co-Chair: Vacant
LCC Co-Chair: James C. Miller
Family Co-Secretary: Kaishanna Saunders
LCC Co-Secretary: Vacant
Mission Creek Corrections Center for Women (MCCCW) Family Co-Chair: Stefanie Olson-Schomoker
MCCCW Co-Chair: Arminda Miller
Family Co-Secretary: Vacant
MCCCW Co-Secretary: Jenn Bullard
Monroe Corrections Center (MCC) Family Co-Chair: Vacant Josephine (Jo) Johnson
MCC Co-Chair: Ina McNeese
Family Co-Secretary: Diane Pasta
MCC Co-Secretary: Vacant
Olympic Corrections Center (OCC) Family Co-Chair: Vacant
OCC Co-Chair: Scott Speer
Family Co-Secretary: Vacant
OCC Co-Secretary: Elena Friesz
Stafford Creek Corrections Center (SCCC) Family Co-Chair: Tammey Bertrand
SCCC Co-Chair: Gina Penrose
Family Co-Secretary: Joanne Todd
SCCC Co-Secretary: Amber Carlson
Washington Corrections Center (WCC) Family Co-Chair: Vacant
WCC Co-Chair: Theresa Cohn
Family Co-Secretary: Vacant
WCC Co-Secretary: Jennifer Allmendinger
Washington Corrections Center for Women (WCCW) Family Co-Chair:Greg Mansfield
WCCW Co-Chair: Charlotte Headley
Family Co-Secretary:Dina Johnson
WCCW Co-Secretary: Melissa Johnson
Washington State Penitentiary (WSP) Family Co-Chair: Lauren Williams
WSP Co-Chair: Brad Bowman
Family Co-Secretary: Vacant
WSP Co-Secretary: Debra Gilbreth

Other Government Resources

Below are a few contact resources from other Washington State government agencies that may be relevant and/or helpful.

Department of Social & Health Services (DSHS)

General Information/Ask DSHS (800) 737-0617
Alcohol/Drug Use & Mental Health (877) 301-4557
Child Support/Support Enforcement (800) 457-6202
Community Services
Benefits, childcare, housing needs, etc. Replace lost or stolen Quest/EBT card: (888) 328-9271
(877) 501-2233
Report Abuse & Neglect (Child/Vulnerable Adult) (866) 363-4276

Health Care Authority (HCA)

Apple Health (Medicaid) (800) 562-3022

Family Help Line

A statewide, toll-free telephone line offered by the Parent Trust for Washington Children (PTWC) non-profit organization. Parenting coaches are available Monday – Friday, 9:00 a.m. – 5:00 p.m., to give individualized support, information and referrals, parenting education and techniques, and assistance with stress reduction and advocacy.

Family Help Line (800) 932-HOPE (4673)
You will hear a brief instruction message. Press "2" if you would like to speak with or leave a message with a parenting coach, or press "4" if you like to access the parent information line.