Contact Family Services
See the main Contact Us webpage for other Department contacts.
Monday – Friday
8:00 a.m. – 5:00 p.m.
Physical & Mailing Address
Statewide Family Services (About Family Service Specialists)
|Statewide Family Services (email)|
|Lodging and Transportation Assistance Program (email)|
|Dawn Taylor (email), Family Services Program Manager||(360) 580-3945|
|Lisa Flynn (email), Director of Correctional Services||(509) 540-0757|
|Bruce Wood (email), Incarcerated Parent Program Specialist||(360) 725-8745|
|Nancy Simmons (email), Corrections Specialist 4
Statewide Family Council Program
|Loren Taylor (email), Co-Chair|
|Sarah Leon (email), Vice Chair|
|Vacant, DOC Co-Secretary|
|Jeff Uttecht (email), SFC Department DOC Co-Chair||(509) 318-3666|
|Ramona Cravens (email), SFC Department DOC Co-Secretary|
Statewide Family Council Representatives
Local Family Council Representatives
Representatives listed below are family members of inmates whom have been elected to a Local Family Council (LFC) officer position (Family Chair or Family Secretary) by majority vote. See the Regional Liaisons for DOC contacts for each prison facility.
Other Government Resources
Below are a few contact resources from other Washington State government agencies that may be relevant and/or helpful.
Department of Social & Health Services (DSHS)
|General Information/Ask DSHS||(800) 737-0617
Email Ask DSHS
|Alcohol/Drug Use & Mental Health||(877) 301-4557|
|Child Support/Support Enforcement||(800) 457-6202|
Benefits, childcare, housing needs, etc. Replace lost or stolen Quest/EBT card: (888) 328-9271
|Report Abuse & Neglect (Child/Vulnerable Adult)||(866) 363-4276|
Health Care Authority (HCA)
|Apple Health (Medicaid)||(800) 562-3022
Family Help Line
A statewide, toll-free telephone line offered by the Parent Trust for Washington Children (PTWC) non-profit organization. Parenting coaches are available Monday – Friday, 9:00 a.m. – 5:00 p.m., to give individualized support, information and referrals, parenting education and techniques, and assistance with stress reduction and advocacy.
|Family Help Line||(800) 932-HOPE (4673)|
|You will hear a brief instruction message. Press "2" if you would like to speak with or leave a message with a parenting coach, or press "4" if you like to access the parent information line.|