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100-PO037 (R 10/2018)

Text Version

10 Questions to Ask on Gemba Walks
  1. What are you working on right now?
  2. Is there an established process for completing the task?
  3. What challenges are you facing?
  4. How do you identify a challenge?
  5. What can you fix?
  6. What can't you fix?
  7. Who do you talk to when something goes wrong?
  8. Do you use a visual management board?
  9. If yes, is it useful and how does it help?
  10. If no, why don't you use one?